At Serra Buick GMC of Nashville, your voice drives us forward. Every review tells a story - from first test drives to final handshakes - and we're proud to showcase the real experiences of customers across Middle Tennessee. Whether you're buying your first car, upgrading to a new truck, or stopping in for service, our team is committed to delivering five-star care with honesty, respect, and Southern hospitality. Explore the reviews below and see why so many drivers call us their dealership for life.
Edward D
Hendersonville, TN | 2025 Chevrolet TahoeAugust 17, 2026great jobResponse from Serra Buick GMC
August 18, 2026We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Michael C
SPOTSYLVANIA, VA | 2026 Chevrolet Equinox EVAugust 16, 2026Excellent purchasing experience. Paul Phillips took care of me wonderfully from the first contact thru to final delivery. He even picked me up at the airport as I flew in to pickup the car. Best auto dealership experience I've ever had. Would highly recommend Serra Chevrolet to all my friends and family!Response from Serra Buick GMC
August 17, 2026Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jason E
Hendersonville, TN | 2026 GMC Sierra 1500August 15, 2026Average service. Was told this service would be completed the same day, and it wasn’t. I brought it back the following week and was told they may not be able to provide the service that day, even though I arrived 10 minutes before it opened. I was given several reasons for the delay- busy, no internet, the installer wasn’t experienced with this particular service, but it was finally completed. I am happy with the finished product.Response from Serra Buick GMC
August 18, 2026Jason, we regret to hear that you had this experience with us. Please contact us at (615) 239-0802 when you have an opportunity, and we will be more than happy to try and turn your experience around.Andrew E
Hendersonville, TN | 2024 Chevrolet TahoeAugust 14, 2026Excellent service and experience. Too many follow up emailsResponse from Serra Buick GMC
August 15, 2026Andrew, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!Ted B
Gallatin, TN | 2023 GMC Yukon XL 1500August 13, 2026Kim is very thorough and I appreciate her attention to detailResponse from Serra Buick GMC
August 14, 2026Ted, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Don G
HENDERSONVILLE, TN | 2022 GMC 1500 SierraAugust 12, 2026Simple oil change. All went as it should.Response from Serra Buick GMC
August 13, 2026Don, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.Sandra G
Nashville, TN | 2016 Chevrolet TraxAugust 11, 2026I was greeted not once but twice in a nice and friendly way. My wait for a dealer was in a timely manner. After leaving my my Trax Lisa kept me updated. I was very pleased.Response from Serra Buick GMC
August 12, 2026Sandra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Dobro S
Gallatin, TN | 2025 GMC YukonAugust 11, 2026Great Experience as usual.Response from Serra Buick GMC
August 12, 2026Thank you for sharing your positive experience! We look forward to your next visit! Take care!Michael R
Nashville, TN | 2025 Buick EnvistaAugust 11, 2026PRICINGResponse from Serra Buick GMC
August 12, 2026We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Kirk S
Hendersonville, TN | 2022 GMC YukonAugust 11, 2026I work directly with Service Writer Dana Spears. She is professional in every way. Communicates with me throughout the service process and always has vehicle ready as promised.Response from Serra Buick GMC
August 12, 2026Kirk, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!